Product Updates & Releases
SMS notifications are now offered on new lead alerts and a few critical account warnings, instead of on every notification type. Everything else moves to mobile push and email.
Read more →Connect brand kit logos uploaded as transparent PNGs no longer come back with a black background, and you can now upload a separate square logo for badge-shaped placements.
Read more →Connect is out of limited release — every team can now find it, try it free, and buy it without waiting on us to switch it on.
Read more →Choose a send rate when applying an automation to a group so contacts are enrolled gradually instead of all at once.
Read more →Entering wrong two-factor codes could leave you stuck with no way back in and no explanation. The sign-in screen now shows a countdown, how many attempts remain, and returns you to sign in cleanly when the session expires.
Read more →Teams that belong to an enterprise account now appear in Referral search and can be selected as a referral recipient.
Read more →Automated AI texts were sending with the phone number alone, skipping the A2P campaign association and getting rejected by Twilio with a 30024 error. They now resolve and attach the account's Messaging Service.
Read more →Placing a call from a Call List now records the attempt straight away, and the entry updates itself when the call ends — no need to press Next.
Read more →Apple, Google, and Microsoft contact sync no longer re-create a duplicate contact when the same contact fails to fully enrich on a previous run — and Apple contacts with grouped phone/email fields sync correctly for the first time.
Read more →Inbound picture messages that hit a specific Twilio error now retry and alert us instead of vanishing with no attachment.
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